Our Resources

You do not have to work through a difficult online experience on your own.

Vibebo is built to give people more control over the conversations they invite, but some situations need support beyond a product setting or an in app report.

If something on Vibebo or elsewhere has left you worried, overwhelmed, threatened or unsure what to do next, this page can help you find independent organisations that may be able to support you.

The resources below cover areas including mental health, suicide prevention, bullying, discrimination, online abuse, child safety, sexual abuse, intimate image abuse, privacy and digital wellbeing.

You do not need to wait until a situation feels like an emergency before asking for help. Sometimes the right next step is talking to somebody you trust. At other times, a specialist organisation can help you understand your options and decide what to do next.

The organisations listed here are independent of Vibebo. Their services, eligibility, opening hours and availability can change, so check the organisation’s official website for current information.

If you believe that you or somebody else is in immediate danger, contact the appropriate emergency service in your location.

Start here if you are not sure where to look

Befrienders Worldwide

Befrienders Worldwide can help you find emotional-support services in many countries. It is a useful starting point when you need someone to talk to and do not know which local service is available.

Child Helpline International

Child Helpline International maintains a directory of child helplines across more than 130 countries and territories. It can help children, young people, parents and carers find an appropriate local service.

Choose support that matches what is happening

Bullying, harassment or threats

Start with the safety tools available on the service where the problem is happening when it is safe to do so. On Vibebo, that can include blocking an anonymous sender, reporting content, changing Message Filtering, adding Hidden Words or pausing a link. For serious or repeated abuse, a school or workplace safeguarding contact, trusted adult, specialist support organisation or local authority may also be appropriate.

Child sexual exploitation or abuse

Use an official child-protection or reporting service in your country. Do not download, save or forward suspected child sexual abuse material in order to report it. In the UK, the Internet Watch Foundation handles reports of online child sexual abuse imagery and CEOP handles concerns about online child sexual exploitation and grooming. Other countries have their own reporting routes.

Intimate-image abuse

If an intimate image has been shared or threatened to be shared without consent, use the reporting tools on the service where it appears and consider contacting a specialist service in your country. Preserve ordinary evidence such as usernames, messages and links where it is safe and lawful to do so, but do not create additional copies of illegal sexual material.

Mental health or emotional support

If something you receive online leaves you distressed, frightened or overwhelmed, reaching out to another person can help. You can use an established local mental-health service, crisis-support organisation or one of the directories above. You do not have to deal with it alone.

Argentina

Australia

Austria

Belgium

Brazil

Canada

Chile

  • Línea Libre — mental health and emotional support for children and young people
  • Todo Mejora — bullying, discrimination, identity and LGBTQIA+ support

Colombia

Denmark

Finland

France

Germany

Hungary

India

  • AASRA — emotional support and suicide prevention
  • SNEHA Mumbai — health, gender-based violence, sexuality and community support

Ireland

  • Belong To — LGBT+ youth support
  • Hotline.ie — reporting suspected illegal online content, including child sexual abuse material and intimate-image abuse within its remit
  • Jigsaw — mental health support for young people
  • Pieta — suicide prevention, self-harm and bereavement support
  • Samaritans Ireland — emotional support and suicide prevention
  • SpunOut — mental health, relationships, education and wellbeing
  • Turn2Me — online mental health support and counselling
  • Webwise — online safety and digital citizenship

Italy

Luxembourg

The Netherlands

New Zealand

  • 1737 — mental health and emotional support
  • Depression.org.nz — information and support for depression, anxiety and mental wellbeing
  • Lifeline Aotearoa — mental health and crisis support
  • Netsafe — online safety, harassment and harmful digital communications
  • The Lowdown — mental health support for young people
  • What’s Up — free counselling and support for children and teenagers

Nigeria

Norway

Spain

Sweden

  • Mind Sweden — mental health and suicide prevention
  • Mediemyndigheten — media literacy and safer digital experiences for children and young people

United Kingdom

United States

Finding help elsewhere

If your country is not listed, you may still be able to find support through your national health service, government websites, school or university, workplace safeguarding team, local police, recognised charities or a specialist online-safety organisation.

Befrienders Worldwide and Child Helpline International are also useful starting points when you need help locating an appropriate service in your country.

Help us keep this page useful

External services change. Before relying on an organisation, check its official website for the latest scope, contact options, opening hours and eligibility.

If you notice that a resource listed here has changed, closed or no longer points people to the right kind of support, please let Vibebo Support know. We would rather correct the page than leave somebody following an outdated route.