We’re here for You. Vibebo was created to help people build meaningful and authentic connections while giving them space to express themselves honestly and anonymously.
That freedom should never come at someone else’s expense.
Bullying, harassment, intimidation, threats, hate and other abusive behaviour are not welcome on Vibebo. Keeping the community safe is something we all have a part in, so here is how Vibebo works to prevent abuse, what you can do when something feels wrong and how serious concerns are handled.
Keeping Users Safe
Keeping our community safe is one of our highest priorities.
Vibebo combines automated moderation, safety controls, reporting tools and human review to help reduce harmful and unwanted content.
We use Hive Moderation’s AI-powered moderation technology as an additional layer of protection to identify potentially inappropriate or harmful content. Our Community Team also reviews reports and support requests and takes action where necessary.
You also have tools that give you greater control over your own experience, including the ability to:
- Block people who send unwanted messages
- Report inappropriate or harmful content
- Hide specific words from your messages
- Pause an anonymous message link when you do not want to receive new responses
- Adjust available safety and privacy controls
If you need additional help, you can contact Vibebo Support.
See Something, Say Something
Community safety works better when people speak up.
If you see someone receiving abusive, threatening or seriously inappropriate messages through Vibebo, encourage them to report the content directly from their account.
You can also contact Vibebo Support if you believe there is a serious safety concern that requires our attention.
Reports give our moderation team the information needed to investigate potential breaches of our Community Guidelines and take appropriate action.
I Feel Uncomfortable Because of a Vibebo Message. What Should I Do?
Most people use Vibebo positively, but occasionally you may receive a message that makes you feel threatened, unsafe or deeply uncomfortable.
If that happens, there are several things you can do.
Block the Sender
Use the Report options for the message to block the sender where that option is available.
Blocking can prevent that person from continuing to interact with you through the affected Vibebo experience.
Report the Message to Vibebo
Report the message directly through Vibebo so our moderation team can review it.
When making a report, choose the reason that most accurately describes the problem. This helps us understand the concern and determine what action may be appropriate.
Protect Your Immediate Safety
If a message contains a credible threat, suggests that someone may be in immediate danger or relates to potentially serious criminal activity, do not rely solely on an in-app report.
Consider contacting the appropriate emergency service or law-enforcement authority in your location.
Reach Out for Support
You do not have to deal with distressing online behaviour alone. Consider speaking with someone you trust or using appropriate professional or community support services where necessary.
A Guide to Online Privacy
Vibebo gives people new ways to ask questions, share thoughts and receive anonymous responses, but it is still important to think carefully about the information you share online.
Vibebo provides privacy and safety controls, while these simple habits can give you additional protection.
Think Before You Share
Before posting something publicly, consider who may be able to see it and whether you would still be comfortable with it being available beyond your immediate circle.
Protect Your Personal Information
Avoid unnecessarily sharing sensitive personal information such as your home address, private telephone number, passwords, financial information or identification documents.
Be Kind and Respectful
Anonymity is not a licence to be cruel.
There is still a real person receiving the message. Communicate with the same consideration and respect you would expect from someone speaking to you.
Block and Report
You do not need to tolerate abusive or unwanted behaviour.
Use Vibebo’s blocking, filtering and reporting tools whenever someone makes you feel uncomfortable or sends content that breaches our Community Guidelines.
Ask for Help
If you have a safety concern that you cannot resolve using the available controls, contact Vibebo Support.
Our Commitment to Safety
Vibebo is designed around anonymous participation, but anonymity should never mean an absence of accountability.
We use a combination of moderation technology, reporting mechanisms, keyword filtering, blocking tools and other safety controls to help create a more positive experience.
We continue to review and improve these measures as the way people communicate online evolves.
We encourage everyone using Vibebo to make use of the available safety tools and report content that may breach our Community Guidelines.
Vibebo Procedures for Law-Enforcement and Information Requests
The privacy and safety of Vibebo users are important to us.
We do not provide user information to law-enforcement authorities simply because it has been requested informally.
Where Vibebo receives a request for information from a Nigerian law-enforcement agency or other competent authority, we assess the request to determine whether there is a valid legal basis for disclosure.
Where required or permitted by applicable Nigerian law, Vibebo may respond to valid legal process such as a lawful court order, warrant or other legally binding request.
Relevant Nigerian legislation may include the Cybercrimes (Prohibition, Prevention, etc.) Act 2015, as amended, the Nigeria Data Protection Act 2023, and other applicable laws and lawful judicial processes.
We aim to disclose only information that we are legally required or permitted to provide and that is relevant to the lawful request.
What Should I Do if I Witness Potentially Illegal Activity on Vibebo?
If you receive or become aware of content on Vibebo that you reasonably believe may involve criminal activity, you should report it through the Report function where available.
For serious safety concerns, you can also contact Vibebo Support.
If someone appears to be in immediate danger, contact the appropriate emergency service or law-enforcement authority rather than waiting for Vibebo to review a report.
What Happens to My Report?
Our team may review the reported content and any information reasonably available to us to determine whether it breaches our Community Guidelines or requires further action.
Depending on the circumstances, we may:
- Remove or restrict content
- Block or restrict an account
- Prevent further use of particular Vibebo features
- Suspend or permanently remove access to Vibebo
- Preserve relevant information where we are legally required to do so
- Respond to an appropriate law-enforcement authority where there is a lawful basis for doing so
A report does not automatically mean that information will be provided to law enforcement. Each situation is assessed according to the circumstances and applicable law.
What Information Does Vibebo Share With Law Enforcement?
Vibebo does not automatically disclose user information simply because an authority asks for it.
Where disclosure is required or permitted by law, we may provide information that falls within the scope of valid legal process and that we are legally authorised or required to disclose.
Any handling of personal data must also take account of applicable data-protection requirements, including the Nigeria Data Protection Act 2023.
The information available in any particular case will depend on the nature of the Vibebo service involved, what information is held, applicable retention practices and the scope of the lawful request.
Where legally permitted, we may challenge requests that appear excessively broad, invalid or inconsistent with applicable law.
Our goal is to cooperate with legitimate legal processes while protecting the privacy, safety and rights of the Vibebo community.